These examples demonstrate how Claude can be integrated into various workflows to automate and enhance different business processes.
Customer Support Automation:
- Trigger: New support ticket received
- Action: Send ticket content to Claude
- Response: Use Claude's analysis to categorize the ticket, suggest a response, or even auto-respond to simple queries
Content Generation:
- Trigger: New blog post topic added to a spreadsheet
- Action: Ask Claude to generate an outline or draft
- Response: Save the generated content to a document or send it to an editor for review
Data Analysis:
- Trigger: New sales data uploaded to a database
- Action: Send data summary to Claude for analysis
- Response: Generate insights and recommendations, then send to stakeholders
Social Media Management:
- Trigger: Scheduled time for social media post
- Action: Ask Claude to generate post ideas based on current trends
- Response: Create and schedule posts across platforms
Code Review Assistant:
- Trigger: New pull request in GitHub
- Action: Send code diff to Claude
- Response: Analyze code for potential issues and suggest improvements
Language Translation:
- Trigger: New document uploaded to a specific folder
- Action: Send document text to Claude for translation
- Response: Save translated text as a new document
Market Research:
- Trigger: New competitor product launched
- Action: Ask Claude to analyze product features and compare to your offerings
- Response: Generate a competitive analysis report
Email Summarization:
- Trigger: Long email received
- Action: Send email content to Claude
- Response: Generate a concise summary and action items
Sentiment Analysis:
- Trigger: New customer review submitted
- Action: Send review text to Claude
- Response: Analyze sentiment and categorize feedback
Personal Assistant:
- Trigger: Daily at a specific time
- Action: Ask Claude to summarize your calendar, emails, and tasks
- Response: Generate a daily briefing and to-do list